Q: Are Burt’s Bees products different from other ‘natural’ products like those from Body Shop or Bath and Body Works? A: Yes, indeed! The term natural is used very loosely today, especially in personal care products. Many companies use petroleum based ingredients, like mineral oil, and chemical additives and preservatives, but call their products natural because they add a few botanical extracts. Burt’s Bees is different We do not use cheap fillers, mineral oil or chemical preservatives. To better educate you and your customers, we are now listing a percentage natural for every product we make. We don’t need to hide behind false claims. Instead, we stand behind our ingredients and our products. We deliver what others only promise! Q: Where are Burt’s Bees products made? A: Over 95% of our products are made right in our own manufacturing plant in Durham, NC. We do have a couple of products made by other respectable American manufacturers. Q: I’m buying a gift for someone. What if they don’t like it? OR What if I buy a Burt’s Bees product, and I’m not happy with it? A: We unconditionally guarantee all of our products at Burt’s Bees. Because of our commitment to quality, we believe Burt’s Bees offers the finest natural personal care products on the market today. We’re confident you’ll love our products, but if for some reason you’re not satisfied we will gladly help you find something to better suit your needs or provide you with a refund. Q: What Burt’s Bees products would you recommend for my skin type? A: Use the Skin Type chart in this section as a guide to help your customers select the best Burt’s Bee’s products for their particular needs. Q: I have sensitive skin. Can I use Burt’s Bees products? A: Burt’s Bees products are recommended for all skin types, even sensitive skin. Our pure, natural ingredients are extremely safe and healthy. You may want to suggest Baby Bee to any children or adults with skin as sensitive as a babies! Q: I have heard Burt’s Bees Lotions are unique. Why? A: Our lotions are the only naturally preserved lotions on the market today. We use a combination of orange wax, sugar protein and milk enzymes t preserve our lotion instead of the methyl paraben and propylparaben everyone else uses. The lotions are healthier and the moisturization is longer lasting. Q: How long will my Burt’s Bees products stay fresh? OR What is the shelf life of our products? A: Burt’s Bees products are made with fresh natural ingredients and are not preserved with any chemicals. We purposely present our products in smaller portions so you finish the product while it’s still fresh and providing maximum effectiveness. Q: What’s the best way to store my Burt’s Bees products? A: Because our pure, natural ingredients are delicate, we recommend you store cremes and oils in a cool, dark place and away from direct sunlight and heat Cremes may be stored in their cartons for extra protection. Q: Does Burt’s Bees test their products on animals? A: Absolutely not! We work very hard to show our respect for Mother Earth and all her creatures. All our products are safety tested, but never on animals. IN ORDER FOR YOU TO BETTER UNDERSTAND OUR COMMITMENT, LET’S LOOK AT WHAT “EARTH FRIENDLY” AND “NATURAL” MEAN TO BURT’S BEES. “EARTH FRIENDLY” REFERS TO THE COMMITMENTS WE MAKE IN PACKAGING OUR PRODUCTS. IT IS ALWAYS OUR GOAL AT BURT’S BEES TO ONLY USE PACKAGING MATERIALS THAT HAVE ALREADY BEEN RECYCLED AND CAN BE RECYCLED AGAIN AFTER THE PRODUCT IS GONE. BY USING MATERIALS THAT HAVE BEEN USED BEFORE AND CAN BE USED AGAIN, WE ARE NOT CREATING ANY ADDITIONAL GARBAGE ON THE PLANET. WE WORK HARD TO SHOW OUR APPRECIATION OF MOTHER EARTH AND HER GRACIOUSNESS BY REDUCING, REUSING AND RECYCLING. AT BURT’S BEES WE ALSO COMMIT TO MAKING THE MOST NATURAL PERSONAL CARE PRODUCTS AVAILABLE TODAY. BECAUSE THE TERM “NATURAL” IS NOT REGULATED BY THE FDA, MANY PERSONAL CARE COMPANIES MARKET THEIR PRODUCTS AS NATURAL, BUT IN REALITY, THE PRODUCTS ARE HIGHLY PROCESSED AND FILLED WITH CHEMICAL AND SYNTHETIC INGREDIENTS. AT BURT’S BEES, WE USE THE BEST OF MOTHER NATURE’S INGREDIENTS TO CREATE “FOOD FOR YOUR SKIN.” THE SKIN IS THE LARGEST ORGAN OF YOUR BODY AND WITH THE POTENTIAL FOR SOME CHEMICAL AND SYNTHETIC INGREDIENTS TO REACH THE BLOODSTREAM THROUGH SKIN ABSORPTION, BURT’S BEES BELIEVES IT IS IMPERATIVE TO USE NATURAL INGREDIENTS WHENEVER POSSIBLE IN PERSONAL CARE PRODUCTS. YOU’LL SEE THAT ON EVERY PRODUCT WE MAKE, WE LIST THE PERCENTAGE NATURAL SO YOU KNOW EXACTLY WHAT’S IN YOUR BURT’S BEES PRODUCT. ENJOY FINDING OUT MORE ABOUT OUR PRODUCTS, AS WELL AS LEARNING ABOUT OUR COMPANY HISTORY AND OUR COMPANY MISSION. WE’RE WORKING HARD TO GIVE OUR CUSTOMERS THE MOST NATURAL PERSONAL CARE PRODUCTS AVAILABLE, WHILE KEEPING OUR PRICES MODERATE AND EXTREMELY FAIR. WE THANK YOU FOR YOUR SUPPORT AND INTEREST IN BURT’S BEES. REMEMBER, WE DELIVER WHAT OTHERS ONLY PROMISE! The above is taken in full from Burt's Bees Inc. Raleigh, NC 27612 1800-849-7112 Burt's Bees is also currently involved in conservation projects to preserve the great North Woods that once stretched unbroken from Maine to Minnesota. To learn more about the proposed North Woods National Park and how you can help, contact: www.restore.org mainewoods@restore.org Kudos to Burt's Bees! *To our Urban Ruby customers: Burt's has so many great products. We are adding more of their line with each update of our inventory. If there is any product you would like to see us offer from Burt's Bees just email us at info@urbanruby.comand we will include it in our next inventory rotation. |